Real Estate Authority (REA)

The Real Estate Authority is the independent government agency that regulates the New Zealand real estate industry.

They provide both independent oversight of the industry and increased consumer protection. They exist to assist both consumers - people buying or selling property - and those who work within the real estate industry.

Visit the REA.

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Our complaints process

If you would like to make a complaint, please find below the complaints process for our nation-wide offices. Should you feel you require further clarification or assistance, you are most welcome to email National Compliance Manager, Lyn Beere, via email 

Consumer guides

Read the following guides to ensure you have all the information you need at two important stages of the process of buying or selling residential property. 

New Zealand Residential Property Agency Agreements Guide  
New Zealand Residential Property Sale and Purchase Agreements Guide  
Professional Conduct and Client Care Rules