Lenie Buis

We met Lenie at the open home. She was very helpful assisting us buying our house. She is very professional and patient. There were some night visits and endless questions from us, but she has always been there. We would not hesitate to recommend her if you are buying or selling your home.

From the beginning Lenie impressed me with her confidence, sense of humour and clear understanding of the market and sales process; an otherwise fearful experience has been made easy. Lenie’s persistence in following up and resolving any issues along the way led to a successful and satisfactory conclusion. Lenie has a special gift for working with people and I consider myself fortunate in my choice of Sales Consultant.

Lenie was a great guide into the world of first home buying. She showed us a couple of homes and was happy to be open and honest about each one. We never felt like Lenie was pressuring us or putting us in positions that we felt uncomfortable in. She was happy to be contacted at any time and talk about the house buying process. As first home buyers, she made this an extremely enjoyable experience and she did it with a smile on her face, even when dealing with a couple of very stressed newbies to the housing market.

Lenie recently sold my property and I was most impressed. The rapport she had with me was exemplary in every respect. She managed to portray the points I wanted to get across in a very proficient way and had such a lovely rapport with myself and potential buyers that made a sale absolutely inevitable. I recommend her to the highest degree and will not hesitate to engage her in selling my other properties when required. My sincerest thanks Lenie for a well-done execution.

First and foremost, we would like to thank you for your efficient and friendly service. Our purchase for the apartment went smoothly with the help from Lenie contacting at both ends with timely notifications and updates. As a result, we were able to make plans and arrangements ahead of time and nothing felt like it was caught off guard. Lenie was patient with our inquiries and replies were fast and helpful. As an inexperienced buyer, Lenie has made our experience as stress free as possible. What we appreciated most when working with Lenie was her ability to make us feel reassured. She was able to recognise the stage we were at and then inform us of the options we could take. We were able to search openly ahead of time of our options as well as search into some of the options Lenie had recommended. Having enough time to balance out our options were crucial, as a result we were well informed when we made the final decision to choose the agency’s property management. No time was wasted, by the time we settled on the apartment, our next plans were already sorted and ready. We are very happy with the results.

I chose Lenie Buis to be my real estate agent when I decided to sell my Auckland apartment. At this time, I happened to be trekking for a month in the mountains of northern Spain. Due to having intermittent internet facilities as I passed from town to town, I was completely reliant on Lenie handling the sale process back home without any real-time contact with me – co-ordinating the advertising and photography, handling minor repairs and cleaning prior to listing, managing the open homes, organising legal document, and communicating during this time with my tenant, the Body Corporate, and my solicitor. During this time Lenie handled the entire sales process impeccably, giving me the confidence to continue my trek and receive communication from her via email at 48–72 hour intervals. Not only did the apartment sell, but it also sold prior to going to Auction and for a price I was very happy with. I have bought and sold many properties in New Zealand and found Lenie to be one of the most dedicated, hardworking, and trustworthy agents I have ever dealt with. I would have no hesitation using her again or recommending her to anyone looking for a professional and capable property agent.

Finally, we listed our property and Lenie became our agent. We can’t fault her commitment to finding the right buyer for our home. Although this was during a very uncertain time in the market and took a little longer than expected, her enthusiasm never wavered. She kept us well informed and communication was consistent and prompt. Finally, when our home sold, it was so lovely to have Lenie join us and a few friends in a celebratory drink. She has such a warm, friendly, up-beat personality and along with her impeccable work ethic, we would recommend her without a doubt.

My sister Joyce lives on her own in Auckland, and I am a permanent resident of Australia of over 50 years and live in Sydney with my family. So, when it came time for my sister to sell the home, she has been living in for over 39 years we were in a quandary as to whom to turn to assist in the selling of the home. I wasn’t in a position where I could come to NZ continuously and I had little knowledge of how the market operated and the value of property in Auckland. It was always important that we be told the truth so that we could assess what direction was the best for my sister. Well, our saviour came in the form of Lenie Buis. I first contacted Lenie by phone and got her answering service, within the day Lenie had rung me back, she was on holiday in India! Immediately I knew we had met a very special person and for us the choice was simple, and we went with Lenie to look after my sister’s sale. Lenie has gone way beyond what one would expect from a real estate person. Trust was an extremely important component as my sister is elderly and on her own and I am in Sydney, Australia. Never once have we ever regretted or questioned our decision in engaging Lenie, from the very beginning through to the very successful sale of my sister’s property Lenie has been there to assist my sister in every way. Our relationship with Lenie and the company she so ably represents has been of the highest ethical standard which in today’s world is hard to find. In addition, we have gained a friend, what a bonus. Both my sister and I would recommend Lenie to any prospective client, as we know she will go way and beyond to assist her client and work tirelessly to achieve what she has said is achievable in the marketplace. Thank you, Lenie from Joyce in NZ and Paddy in Australia, you deserve every success.

Thank you for being so professional, warm, and helpful – you made our journey to finding our new home easy, despite us coming along with another agent, who showed us the house. You co-operated seamlessly with our agent and made us feel very welcome. You facilitated multiple visits without hesitation, and we just got on well, and that is down to your friendly and can-do attitude. You were very supportive and communicated on an ongoing manner until settlement. It was never necessary to remind you of anything! Thank you for being such a knowledgeable salesperson and for being so competent. You deserve a 5-star rating for your service! I’ll recommend your services to anyone who is looking to buy or sell a property.

This brief note is to thank you for a job well done, bringing to market and selling our home. I would recommend your services to anyone wishing to buy or sell. Your warm and friendly personality, plus the totally professional approach and knowledge of the industry as well as your willingness and ability to tackle and solve any problem makes it a pleasure to deal and work with you.