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 Our property has recently been sold through Shona Munro.

We found Shona to be exemplary, always totally professional and incredibly reliable giving us the utmost confidence in all that Shona ...did, her manner, her recommendations, and her own self-belief and in all her work. 

Shona’s life Experience comes through also her industry knowledge, (this includes and is not limited to her ability to handle people in the most difficult situation, be a negotiator beyond what we have ever seen or heard of because of her ability to relax but control a situation and the people in it) and being totally without peer. 

Shona was able to use that experience in making recommendations to us at the start of the sale process and then guiding us through what was a difficult sale to an eventual successful outcome.

 More importantly, Shona always had a wonderful positive cheery outlook, and a great sense of humour. Shona always presents herself professionally, is well spoken and articulate, and is always punctual.

We have never hesitated to recommend Shona to friends and family, and will continue to do so in the future. It has been an absolute pleasure for Anne and me to work with Shona. We were also impressed with her enabling her team do work for us as well, she leads with dignity but commands and gets respect.

 - Bruce and Anne Harwood

Shona`s honesty, energy, enthusiasm, ethics and focus was amazing.

She worked with us outside of what we expected to remodel furniture, so more attractive to the viewer’s eye, reworded our advertisement to attract the right buyers ...with good advertisement pricing and pushed open homes to get people interested.

Three bids presented on paper in the space of two weeks.

We have never known anybody to work as dedicated as Shona does and stand by everything that she says she will deliver. She is not afraid of hard work and stands by what she delivers and will equally stand up honestly if something is not done. She takes ownership for everything right or wrong which we found refreshing. We were extremely grateful to her.

Shona works hard for both her clients. She is transparent and honest in her dealings. Shona keeps you informed the whole way and she made the process extremely easy after a hard road.

We stand by this reference 100% and enjoyed writing it because Shona is our knight in shining armor.



 - Julia Reynolds-Smith. Rothesay Bay

What a wonderful experience it has been for us.

When Shona walked in our door and things were never the same again.

To say that Shona is a breath of fresh air would be an understatement – more like a tornado! Her energy an...d positivity are infectious and she instantly made us feel that we were in the best possible hands. The marketing strategy that Shona outlined to us made perfect sense – no bells and whistles which would add to our cost, but direct and effective marketing of our property which would also benefit us in terms of cost saving. After our first meeting with Shona we decided we would not commit to anything until after New Year. Shona was supportive of this as she understood what a big decision it was for us. Early in the New Year we gave Shona a call, because we could feel her sincerity and support for us and our situation.

The whole process has been so painless and stress free. What we expected to be a dismal and daunting experience was turned into a really positive and enjoyable one. Shona has a wonderful ability to quickly build a rapport with her clients and this is what has made her stand out from the rest. Even though Shona`s job with the sale of our house is done, she has still been in contact with us to find out how we are doing with our search for a rental. This is certainly going beyond the call of duty and this is what endears her to us – she has the human touch.

Shona is a true professionals who have a passion for what she does, and it certainly does make a difference. She is a great ambassadors for your company and if this is the caliber of all your agents and consultants then you can rest assured that your company will go from strength to strength. We have been spreading the word and will continue to do so.

- Craig and Cheryl Bisset

We are very happy with the services provided by Shona.

Some notable qualities include:

Shona is solution finder and focuses on positives in her marketing approach.

Shona is competitive and in control and commands confid...ence to prospective buyers.

Shona explores all possible options and is a great team player and excellent negotiator.

At the end of the process, a good outcome is achieved, and we are more than happy to recommend Shona`s good works to any prospective buyers/sellers.


- Mark Sun -  Northcote.

Working with Shona to sell our property was simply fantastic.

From the first meeting it was very clear to us that Shona is a real estate agent who knows and understands not only her role in the process but the real estate market itself.<...br>
It is Her professional confidence from the outset that she would sell our property was 100% absolute and not some well versed speech which we’ve come across with other agents and above all else was Shona’s total commitment to working for us the vendor.


Not only did Shona achieve a sale price for our property which we initially thought was not possible, she was also able to procure an amazing rental arrangement for us as well. Shona goes beyond a normal level of service to an expediential level of service, never missing the smallest of detail.


We would have absolutely no hesitation to work with Shona again in the future should the need arise and anybody we know who may be selling property will be strongly encouraged by us to get on the phone to Shona immediately.


Thanks again to Shona for making what can be an extremely nervous and difficult process, a process that you made… very, very simple and pain free.

- Ben and Arles

From the beginning of meeting Shona and dealing with her as buyers we were extremely impressed with her professionalism and personality. 

We learnt instantly that we could trust what she said and had full confidence in her dealings ...with us as buyers, as people. Shona treated us, spoke to us, listened to us “as individual’s as people” not a means to just buy a property.

We therefore had no hesitation in placing our own home in her hands to sell.  We then became the sellers and Shona proved to be one of the most honest and hardworking real estate agents in her field that we had met.  Her whole attitude was one of positivity, of complete faith in her own ability, and of her expertise for the best procedure to show our home to its best advantage.  Shona showed her outstanding ability in negotiation to the extent that our house was sold on the first open day for a price that we thought was unachievable. It is Shona’s persona that gives even the buyers belief that what she says is believable, which was an advantage for us.

We would deal with Shona again with absolutely no hesitation and have great pleasure in recommending her to friends and business partners. She is knowledgeable and instantly someone you can deal with in complete trust and honesty.

 

Doug and Sharon Jarvis. North Shore

Shona, Thank you.

 You lived up to your slogan of “never letting people down”.

Your dedication to firstly me, the client, was exceptional.

Your sincerity was always palpable and transparent.

Yo...u were (and remain), always contactable, positive, flexible, available, informed and prepared. Your sincerity about the property and enthusiasm ensured all prospective buyers explored every option available, as you are solution focused.

 Secondly you as a negotiator, displayed meticulous excellence. – Never giving up – Always keeping options open. You are able to quickly evaluate both people and property and work towards achieving what is best for everyone. You always work for the client, both parties.

 It is your communication intelligence that sets you apart.

 Thank you, for your expertise in selling my house and also in helping me in purchasing my new home.

I will always be available to give you a reference should you need.

- Annette